Terms & Conditions

1. Preamble

treamrecorder enables users to utilize our servers to perform tasks that would typically require local execution on their computers, such as recording, archiving, and downloading live streams and VODs from streaming platforms.

By handling the downloading, accessing, and saving of streaming content remotely on our servers (“in the cloud”), users benefit from enhanced connectivity, faster processing speeds, and reduced reliance on personal hardware. This ensures a seamless experience without the need for extensive local resources.

Streamrecorder further improves user convenience by offering automatic recording features and secure cloud storage for all recorded content. Users can enjoy their favorite streams anytime, anywhere, without worrying about disk space limitations or leaving their devices running.

Streamrecorder is designed to empower stream enthusiasts, content creators, and businesses with reliable tools to capture and manage streaming content efficiently.

2. Introduction

The following terms govern all use of the Streamrecorder website and all content, services, and products available at or through the website (collectively referred to as "Service"). By accessing or using any part of the Service, you agree to become bound by these Terms.

The Service is offered subject to your acceptance without modification of all terms contained herein and all other operating rules, policies, and procedures that may be published from time to time on the website.

Please read this Agreement carefully before accessing or using the Service. If you do not agree to all terms in this Agreement, you may not access the website or use the Service.

The Service is available only to individuals who are at least 18 years old or have reached the age of majority in their jurisdiction.

You should periodically review the most up-to-date version (https://www.streamrecorder.io/terms). We will alert you about any changes by updating the "Last updated" date of these Terms of Service, and you waive any right to receive specific notice of each such change. Streamrecorder may, in its sole discretion, modify or revise these Terms of Service at any time, and you agree to be bound by such modifications or revisions.

3. Intellectual Property Rights

3.1 Ownership

Unless otherwise stated, the Website and Service are our property. This includes all source code, databases, functionality, software designs. These are protected under copyright laws, trademark laws, international conventions, and other intellectual property laws.

3.2 Usage Restrictions

No portion of the Site or Content may be copied, reproduced, summarized, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed or otherwise exploited for any commercial purpose without our express prior written permission.

An exception is made for resellers officially licensed by us who may use logos of the Streamrecorder as well as excerpts of the Content for their distribution.

We reserve all rights not expressly granted to you in connection with the Site’s Content and Marks.

3.3 Intellectual Property Rights and User Responsibilities

Streamrecorder.io respects the intellectual property rights of others and expects users of the service to do the same. Streamrecorder.io does not claim ownership rights in any content that users record or download. All rights to such content are retained by the original creators or rights holders. By using Streamrecorder.io, you acknowledge that:

• You are solely responsible for obtaining all necessary rights and permissions from copyright owners before recording or downloading any content. You confirm that your use of the service complies with applicable copyright laws and the terms of the streaming platforms.
• You will not use Streamrecorder.io to create unauthorized copies of copyrighted streams or to infringe upon the rights of third-party content creators.
• You are responsible for any legal consequences arising from the unauthorized use of streamed content, and you will indemnify and hold Streamrecorder.io harmless from any claims related to your use of the service.
• You acknowledge that any misuse of the service may lead to the termination of your access and legal action from the rights holders.
• We will respond to claims of copyright infringement and take appropriate action as required by law, including removal of infringing content and termination of access for repeat infringers. If you believe your work has been unlawfully recorded, notify us with adequate information for a resolution.

Streamrecorder.io reserves the right to remove or disable access to any content alleged to be infringing upon the rights of others and may terminate repeat infringers' access to the service. If you believe your content has been used on Streamrecorder.io in a manner that constitutes copyright infringement, please contact us with complete details for prompt resolution.

3.4 Content Removal

Streamrecorder.io reserves the right to monitor and review any content uploaded to the site. We may remove, disable access to, or terminate access to any content or user accounts that, in our sole discretion, violate these terms, applicable laws, or community standards, or are otherwise deemed inappropriate. This includes, but is not limited to:

• Content that is unlawful, threatening, abusive, defamatory, obscene, vulgar, or offensive.
• Content that promotes discrimination, hate speech, or violence against individuals or groups.
• Content that infringes upon the intellectual property rights of others or is otherwise in violation of third-party rights.
• Content that is misleading, deceptive, or fraudulent.
• Content that contains malicious software, viruses, or other harmful code.
• Content that is intended to impersonate others or misrepresent your identity.
• Any content that can harm the reputation or integrity of Streamrecorder.io or its users.

We will act in good faith when determining whether content should be removed and encourage users to report any such content they encounter on the platform.

4. License and Access

Streamrecorder grants you a limited, non-exclusive, non-transferable, and revocable license to access and use its services for personal, private, and non-commercial purposes only. This license is subject to your compliance with these Terms of Service and any applicable fees associated with your chosen plan.

4.1 Private and Non-Commercial Use

The services provided by Streamrecorder are intended solely for individual use. Any commercial use of the Service is strictly prohibited unless expressly agreed upon through a separate, individualized billing agreement with Streamrecorder. By using this Service, you represent that you are accessing it in your capacity as a private individual and not for any commercial purposes.

Streamrecorder reserves the right to monitor account activity to ensure compliance with this policy. If violations are detected, appropriate actions may be taken, including account suspension or termination. Users requiring multiple accounts for legitimate purposes must contact Streamrecorder for prior approval.

4.2 Prohibited Activities

You are expressly prohibited from:

• Using the Service or its content for any commercial purpose without prior written consent from Streamrecorder.

4.3 Excessive Usage

The Service is designed to be used in a manner consistent with that of a typical private consumer. Excessive usage that exceeds normal consumer activity may result in restricted access or additional charges. Streamrecorder reserves the right to determine what constitutes excessive usage and take action accordingly to ensure the integrity and availability of its services for all users.

All rights not expressly granted under these Terms remain reserved by Streamrecorder. Any unauthorized use of the Service or violation of these Terms may result in immediate suspension or termination of your account without prior notice and may also result in legal action.

5. User Obligations

By using Streamrecorder’s services, you agree to comply with the following obligations, which are essential to maintaining the integrity, security, and proper functioning of the Service. Failure to adhere to these obligations may result in the suspension or termination of your account, as well as other legal or administrative actions.

5.1 Accurate Account Information

When registering for an account with Streamrecorder, you are required to provide accurate, current, and complete information. This includes, but is not limited to, your name, email address, and any other details necessary for account creation or billing purposes. The use of disposable or fake email addresses is strictly prohibited. You agree to update your account information promptly if any changes occur.

Streamrecorder reserves the right to verify the accuracy of the information provided by users and may suspend or terminate accounts found to contain false or misleading details.

5.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials, including your username and password. Sharing your login credentials with others is prohibited. You agree to notify Streamrecorder immediately if you suspect any unauthorized access to or use of your account.

Streamrecorder is not liable for any loss or damage arising from your failure to secure your account credentials. You are solely responsible for all activities conducted under your account.

5.3 Prohibition on Multiple Accounts

Users are permitted to maintain only one free account on Streamrecorder. Creating multiple free accounts is strictly prohibited and may result in the termination of all associated accounts. If you require additional accounts for legitimate purposes, such as business needs or family use, you must contact Streamrecorder for prior approval.

The creation of multiple paid accounts by a single user or entity is considered a commercial use of the Service and requires explicit authorization from Streamrecorder. Such accounts may be subject to additional terms and conditions.

Streamrecorder reserves the right to monitor account activity and take appropriate actions if violations of this policy are detected.

5.4 Compliance with Usage Limits

All users must adhere to the storage limits, download quotas, and other restrictions associated with their subscription plan. Exceeding these limits without upgrading your plan may result in restricted access or automatic deletion of excess data.

If you anticipate exceeding usage limits due to legitimate needs, you are encouraged to contact Streamrecorder in advance to discuss potential solutions.

5.5 Prohibited Activities

As a user of Streamrecorder’s services, you agree not to:

1. Use the Service for any illegal activities, including but not limited to downloading copyrighted material without proper authorization.
2. Share your account credentials with others or allow unauthorized individuals to access your account.
3. Circumvent any restrictions imposed on free-tier accounts by creating multiple accounts or using automated tools such as bots or scripts.
4. Upload harmful files such as viruses, malware, or other malicious software onto our platform.
5. Exploit referral programs by creating fake accounts or engaging in fraudulent behavior.
6. Attempt to reverse engineer, decompile, disassemble, or otherwise tamper with Streamrecorder’s software or systems.

Violations of these prohibited activities may result in immediate suspension or termination of your account without prior notice and could lead to legal action.

5.6 Notification of Unauthorized Use

You agree to notify Streamrecorder immediately if you become aware of any unauthorized access to your account or any breach of security related to the Service. Prompt notification allows us to take appropriate measures to protect your account and prevent further unauthorized activity.

5.7 Compliance with Applicable Laws

You agree to use Streamrecorder’s services in compliance with all applicable local, national, and international laws and regulations. This includes respecting intellectual property rights and refraining from using the Service for any unlawful purposes.

Streamrecorder reserves the right to cooperate fully with law enforcement authorities in investigating alleged illegal activities conducted through its platform.

By adhering to these obligations, you help ensure that Streamrecorder remains a secure and reliable platform for all users. Any violation of these obligations may result in immediate action by Streamrecorder, including but not limited to account suspension, termination, or legal proceedings.

6. Purchases, Payments, and Products

6.1 Subscription Plans

Streamrecorder offers both free-tier accounts with limited features and paid subscription plans that provide enhanced functionality, such as increased storage limits, priority access to services, and advanced tools for recording and downloading streams. The specific features, pricing, and terms of each subscription plan are outlined on the Streamrecorder website.

6.2 Payment Methods

Payments for subscription plans and other services must be made through the payment methods accepted by Streamrecorder, which may include major credit cards, debit cards, and other third-party payment processors. By providing payment information, you represent and warrant that you are authorized to use the designated payment method and authorize Streamrecorder (or its authorized payment processor) to charge the full amount of your subscription or purchase.

Streamrecorder reserves the right to change accepted payment methods at any time.

6.3 Auto-Renewal

Paid subscriptions are automatically renewed at the end of their billing cycle unless canceled by the user at least 1 hours before the next billing date. By subscribing to a paid plan, you agree to allow Streamrecorder to automatically charge your selected payment method for recurring payments until you cancel your subscription.

You may cancel your subscription at any time through your account settings. Cancelation will take effect at the end of your current billing cycle, and no refunds will be issued for unused portions of the subscription period.

6.4 Pricing Changes

Streamrecorder reserves the right to modify its pricing structure at any time. Any changes to subscription fees will be communicated to active users with reasonable notice before taking effect. Continued use of the Service after a price change constitutes acceptance of the new pricing.

6.5 Failed Payments

If a payment cannot be processed due to insufficient funds, expired payment methods, or other issues, Streamrecorder may suspend or restrict access to your account until payment is successfully processed. It is your responsibility to ensure that your payment information is accurate and up-to-date.

6.6 Taxes

All fees and charges associated with Streamrecorder’s services are exclusive of applicable taxes unless otherwise stated. You are responsible for paying any taxes imposed by your jurisdiction on transactions conducted through Streamrecorder.

6.7 Additional Purchases

Streamrecorder may offer additional products or services for purchase outside of standard subscription plans (e.g., one-time purchases for additional storage or premium features). These purchases are subject to these Terms of Service unless otherwise specified.

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7. Refunds and Contract Termination

7.1 Refund Policy

Streamrecorder operates under a strict no-refund policy for all payments made for subscription plans, additional services, or one-time purchases. However, refunds may be granted in exceptional circumstances, including but not limited to:

• Technical issues that prevent you from accessing or using the Service as intended, and where Streamrecorder is unable to resolve the issue within a reasonable timeframe.
• Billing errors, such as being charged more than the subscription amount due to a system error.

Refund requests must be submitted to our support team via email or through the contact form on our website. Each request will be reviewed on a case-by-case basis, and granting refunds remains at the sole discretion of Streamrecorder. Users are encouraged to contact support promptly if they encounter issues with the Service.

Refunds will not be provided for:

• Dissatisfaction with the Service or failure to use it during the subscription period.
• Cancelation of a subscription before the end of the billing cycle.
• Inability to access the Service due to factors outside of Streamrecorder’s control (e.g., third-party platform restrictions).

If a refund is approved, it will be processed back to the original payment method within 10–15 business days.

7.2 Contract Termination by Users

Users may terminate their subscription or account at any time through their account settings on the Streamrecorder website. Cancelation will take effect at the end of the current billing cycle, and no refunds will be provided for unused portions of the subscription period unless explicitly approved under exceptional circumstances as outlined in Section 7.1.

Free-tier accounts may also be terminated by users at any time without prior notice.

7.3 Contract Termination by Streamrecorder

Streamrecorder reserves the right to suspend or terminate user accounts or subscriptions under the following circumstances:

• Violation of these Terms of Service or other policies outlined by Streamrecorder.
• Engagement in prohibited activities, including but not limited to illegal use of the Service, creating multiple free accounts, or attempting to circumvent restrictions.
• Failure to pay subscription fees or resolve payment issues within a reasonable timeframe.

Termination may occur without prior notice and without compensation for unused portions of a subscription period.

7.4 Post-Termination Effects

Upon termination of an account or subscription:

• Access to the Service will be revoked immediately.
• Any data stored on Streamrecorder’s servers may be deleted permanently unless otherwise stated in these Terms or required by applicable law.
• Users remain responsible for resolving any outstanding payments or fees associated with their account prior to termination.

7.5 Reinstatement of Accounts

In certain cases, users may request reinstatement of a terminated account by contacting Streamrecorder’s support team. Reinstatement requests will be evaluated on a case-by-case basis and are subject to Streamrecorder’s sole discretion.

8. Third-Party Websites and Content

8.1 Integration with Third-Party Platforms

Streamrecorder’s services may rely on integrations with third-party platforms, to provide functionality like recording, archiving, and downloading VODs or live streams. While Streamrecorder strives to maintain seamless connectivity with these platforms, we do not guarantee uninterrupted access to third-party services.

Changes or restrictions imposed by third-party websites (e.g., API changes, platform bans, or content removal) may affect the availability or functionality of Streamrecorder’s services. Streamrecorder is not responsible for any disruptions, limitations, or loss of access caused by actions taken by third-party platforms.

8.2 Links to External Websites

The Streamrecorder website may contain links to external websites or resources that are not owned or controlled by Streamrecorder. These links are provided for convenience and informational purposes only. Streamrecorder does not endorse or assume responsibility for the content, policies, or practices of third-party websites.

You acknowledge and agree that Streamrecorder is not liable for any damage or loss resulting from your use of or reliance on any content, goods, or services available on external websites.

8.3 Third-Party Content

Streamrecorder may display content from third-party platforms as part of its Service (e.g., metadata). This content is provided “as-is” and is subject to the terms and conditions of the respective third-party platform. Streamrecorder does not guarantee the accuracy, completeness, or reliability of third-party content displayed through its Service.

Users are responsible for ensuring compliance with all applicable laws and third-party terms when accessing or downloading content via Streamrecorder’s platform.

8.4 User Responsibility

By using Streamrecorder’s services, you acknowledge and agree that:

• Any interaction with third-party websites or platforms is at your own risk.
• You are solely responsible for complying with the terms and conditions of any third-party platform you access through Streamrecorder’s services.
• Streamrecorder is not liable for any disputes between you and a third-party platform regarding access to content or services.

8.5 Disclaimer of Liability

Streamrecorder disclaims all liability for:

• The availability, functionality, or security of third-party platforms integrated with its Service.
• The accuracy, legality, or reliability of content provided by third parties.
• Any damages resulting from your use of external websites linked through Streamrecorder’s platform.

This section comprehensively addresses interactions with third-party platforms and websites while outlining user responsibilities and disclaiming liability for external content or disruptions caused by those platforms.

9. Modifications and Interruptions

9.1 Service Modifications

Streamrecorder reserves the right to modify, update, or discontinue any part of its Service at any time without prior notice. This includes, but is not limited to, changes to features, functionality, pricing, or availability of the Service. These modifications may be necessary to improve the Service, comply with legal requirements, or adapt to changes in third-party platforms or technologies.

While we strive to provide uninterrupted access to our services, we cannot guarantee that all features will remain available or function as intended at all times.

9.2 Scheduled Maintenance

Occasionally, Streamrecorder may schedule maintenance or updates that could temporarily interrupt access to the Service. We will make reasonable efforts to notify users of scheduled downtime in advance, but such notifications are not guaranteed.

9.3 Unscheduled Interruptions

Unscheduled interruptions may occur due to unforeseen circumstances such as technical failures, server outages, cyberattacks, or disruptions caused by third-party. Streamrecorder will work diligently to resolve these issues as quickly as possible but cannot be held liable for delays or losses resulting from such interruptions.

9.4 No Guarantee of Availability

Streamrecorder does not guarantee uninterrupted access to its services or that the Service will be free from errors or defects. Users acknowledge that interruptions may occur and agree that Streamrecorder is not liable for any damages arising from service modifications, interruptions, or unavailability.

10. Limitations of Liability

10.1 Use of the Service at Your Own Risk

You acknowledge and agree that your use of Streamrecorder’s services is at your sole risk. The Service is provided on an "as-is" and "as-available" basis without warranties of any kind, either express or implied.

10.2 Exclusion of Liability

To the fullest extent permitted by law, Streamrecorder disclaims all liability for:

• Indirect, incidental, special, consequential, or punitive damages (e.g., loss of profits, data corruption) arising from your use of the Service.
• Damages resulting from disruptions caused by third-party platforms (e.g., Twitch API changes).
• Losses caused by unauthorized access to your account due to your failure to secure your login credentials.

10.3 Limitation on Total Liability

In no event shall Streamrecorder’s total liability exceed the amount paid by you for the Service during the twelve (12) months preceding the event giving rise to the claim.

10.4 No Responsibility for Third-Party Actions

Streamrecorder is not responsible for actions taken by third-party (e.g., content removal) that may affect your use of the Service. Users are solely responsible for complying with third-party terms and conditions when using integrated services.

11. Miscellaneous Provisions

11.1 Entire Agreement

These Terms of Service constitute the entire agreement between you and Streamrecorder regarding your use of the Service and supersede all prior agreements or understandings.

11.2 Severability

If any provision of these Terms is found to be invalid or unenforceable under applicable law, such provision shall be modified to reflect the parties’ intent as closely as possible while remaining enforceable. The remaining provisions shall remain in full force and effect.

11.3 Waiver

The failure of Streamrecorder to enforce any right or provision in these Terms shall not constitute a waiver of such right or provision unless acknowledged and agreed to by us in writing.

11.4 Force Majeure

Streamrecorder shall not be held liable for delays or failures in performance resulting from events beyond its reasonable control, including but not limited to natural disasters, acts of government, cyberattacks, technical failures, labor disputes, or disruptions in third-party services ("Force Majeure Events").

11.5 Assignment

You may not assign or transfer your rights under these Terms without prior written consent from Streamrecorder. Any attempt to assign without consent will be null and void.

Streamrecorder reserves the right to assign its rights and obligations under these Terms without restriction in connection with a merger, acquisition, sale of assets, or other corporate restructuring.